DELIVERY & SHIPPING

Please find below the approximated delivery services and fees we provide. Note that it is an estimate and to always contact your postal agent for further tracking details, however the Hey Stacey team is always on board and ready to help in anyway that we can! Contact us at info@heystacey.com and we’ll respond to you within 24 hours.

Hey Stacey is not responsible for any delays caused by Australia Post or DHL Express throughout the year, especially during peak trade seasons. Please note that possible delays on our end could occur during promotions and peak sale seasons also such as Christmas, Black Friday and Click Frenzy. If you’ve allowed the courier authority to deliver your package without a signature or leave it in a safe spot on the delivery premise, Hey Stacey cannot be held liable in the occurrence the parcel goes missing. In the case your parcel does go missing, the Hey Stacey customer service team is more than happy to investigate your case and if it's deemed missing by Australia Post or DHL, we will offer a refund or resend your order.   

  1. AUSTRALIA
  2. NEW ZEALAND
  3. UNITED STATES
  4. CANADA
  5. UNITED KINGDOM
  6. EUROPE
  7. ASIA PACIFIC (CHINA, HONG KONG, SINGAPORE & INDIA)
  8. UNITED ARAB EMIRATES
  9. OTHER COUNTRIES

 

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS 1-3 DAYS FREE
    $200AUD+ STANDARD

    2-10 DAYS

    FREE
    LESS THAN $200AUD EXPRESS
    STANDARD

    1-3 DAYS
    2-10 DAYS

    $10.50AUD
    $7.99AUD

     

    Please Note:

    *Next day delivery is only available for eligible postcodes covered by this Australia Post Express service. For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by Australia post throughout the year, especially during high volume seasons.
  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS 1-3 DAYS FREE
    LESS THAN $200AUD EXPRESS

    1-3 DAYS

    $25AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS 4-12 DAYS FREE
    LESS THAN $200 AUD EXPRESS 4-12 DAYS $25AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS 4-12 DAYS $25AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS 4-12 DAYS FREE
    LESS THAN $200AUD EXPRESS 4-12 DAYS $25AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS

    4-12 DAYS

    $25AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS 4-12 DAYS $25AUD

     

    Please note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    $200AUD+ EXPRESS

    4-12 DAYS

    $45AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.

  •  CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
    ANY AMOUNT EXPRESS 4-12 DAYS $45AUD

     

    Please Note:

    *For same day dispatch, the order must be placed before 2:30PM AEST.

    Delivery is stated in BUSINESS days and express delivery orders must be placed before 2:30pm AEST to be dispatched on the same day. Hey Stacey is not responsible for any delays caused by DHL Express throughout the year, especially during high volume seasons, these are the best delivery estimations available. International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the receiver. All of our international orders are shipped via DHL Express.