PRIVACY POLICY

This privacy policy will disclose all the principles that Hey Stacey Co will follow when managing all of your personal data and information. Your personal information includes any information you’ve provided about yourself to make yourself identifiable. Hey Stacey Co takes protecting your privacy seriously and ensures to do our best when performing reasonable processed to protect your personal information within our possession. Consenting in your sharing your personal information, you are acknowledging the rare possibility of a data breach in the transmission of information before it reaches Hey Stacey Co, and you do so at your own risk. 

Hey Stacey Co holds the right to amend this privacy policy at any time without notice and for any reason. We may highlight these changes on our website, however we advise you to check the website regularly for updates. The Hey Stacey Co policy is not intended to limit our obligations for handling your personal information under the privacy act and other applicable laws. Hey Stacey Co will continue to meet all legal requirements to maintain your privacy. Should you have any questions or concerns regarding the Hey Stacey Co privacy policy, or believe your information and privacy has been breached by Hey Stacey Co please contact us at help@heystacey.com. 

External Links To Other Websites

 If you have clicked a link on the Site that has you leave the Hey Stacey website, we are no longer liable for any breaches in privacy of any personal information while visiting other websites on www.heystacey.com that do not fall under the protections of Hey Stacey’s privacy policy. Our privacy policy only addresses to activities on the Hey Stacey website and servers. We do not cover privacy policies of companies they Hey Stacey Co doesn’t own, or of third party partners, service providers, advertisers or individuals who are not employed, managed or controlled by Hey Stacey Co. We encourage you to refer to the privacy policy of each website you use, including their social media platforms.

Cookies

Hey Stacey Co uses Google Analytics as a web analytics service. This enables analysis of how visitors on the website interact and determine the cookies set. Cookies assign a unique number to the visitor that has no meaning outside of the assigned website. They will not and cannot read data from your hard drive disk or read cookie files created by other websites. Whilst visiting heystacey.com, our servers automatically record information that your browser sends when you visit a website. This information may include:

  • Your computer’s IP address
  • Your browser type
  • The pages you visit on the HEY STACEY website
  • The time spent on those pages, access dates and times, items and information searched for on our website and other statistics.

Security

Here at Hey Stacey we do our best to ensure that all your personal information is secure. There has been physical, electronically and managerial procedures put in place to safeguard and secure all personal information that we collect from our visitors and users online. Member information is only accessed by a very limited number of Hey Stacey staff that have special access and training in handling personal and private information. We do not store credit card details, whether it be electronic or otherwise. Hey Stacey Co used 2048 bit SSL (secure sockets layer) encryption technology when processing your financial details. We would like to emphasise that it is our customers responsibility for the secrecy of their login details, account and personal information.

What Information Hey Stacey Collects And How We Use It

Hey Stacey collects personal information which will be identified when using heystacey.com. You can provide personal information to heystacey.com at your own risk and discretion. Keep in mind that withholding specific information will restrict your usage of services and/or the ability to order and/or signing up. When signing up with heystacey.com on any device, your personal information will be added to our database and may be used by Hey Stacey Co for marketing communication purposes such as our regular email newsletter which can include new products or promote promotional codes and offers. 

The personal information Hey Stacey may collect are:

  • Your name
  • Delivery and billing address
  • Email address
  • Contact Number
  • Transaction details
  • Enquiry details
  • Business name (applicable to trade users)
  • Hair trade qualification (applicable to trade users) 

The above personal information will allow Hey Stacey to:

  • Complete an order or enquiry
  • Communicate transaction and delivery information required to complete an order or enquiry
  • To provide and administer products, services, operations and enquires 
  • Process payments, exchanges and refunds
  • Maintaine and update records
  • Complete registrations 
  • Verify your identity 
  • Conduct surveys to provide your feedback 
  • Run competitions 
  • Protect our lawful interests

This personal information may be exchanged with our third-party partners that are locates in Australia, USA, UK and other countries to assist us with:

  • Payment system and services
  • Data systems and processing services
  • General information technology services 
  • Auditing services
  • Accounting services
  • Legal services
  • Banking services 
  • Delivery and mail services 
  • Insurance services 
  • Data analysis services 
  • Website analysis services 
  • Other services 

Email Disclaimer

If an email has been received by error, you must notify Hey Stacey Co immediately and destroy said email, any attachments and any copies of the email and attachments as it could include intellectual property owned by us. Intellectual property is inclusive of past, present and future property rights in or connected with copyright, trade or service marks, trade names, designs, confidential information, trade secrets and rights of action connected to them. The recipient and others may not, without consent, infringe on, harm or contest the validity, ownership or registration of said intellectual property, prevent or interfere with use of registration of the intellectual property by us or register the intellectual property with any register or individual in Australa or anywhere in the world. The copying and/or distribution of this confidential information by any individual is not permitted without our consent. In the case you are instructed to destroy information for any given reason, you must immediately destroy said information to avoid criminal charges and offences.