In simpler terms: Using the Hey Stacey website, you agree to the terms written on this page.
Copyrights, Trademarks and Content
Any opinions or advice given on the Site or social media platforms such as Youtube are stated as personal opinions of those authored by Hey Stacey Co Pty Ltd. If you decide or agree to publish content in relation to Hey Stacey Co Pty Ltd, you agree to be solely responsible for the content you have created and published and cannot be used against Hey Stacey Co Pty Ltd. By publishing content, you grant permission to Hey Stacey Co Pty Ltd the right to use any content provided by you for its own purposes which can include but not limited to republication on the Site or social media platforms correlating to Hey Stacey Co Pty Ltd. We do not commit to checking all content created by you and will not be held liable for any third party posts. For any complaints about posts made by Hey Stacey Co Pty Ltd, please email (insert email address here). Hey Stacey Co Pty Ltd reserve the right to publish or remove any comment/s made including those that are believed to be unlawful, racist, hateful or violent, defamatory, invasion of privacy, or detrimental to Hey Stacey Co Pty Ltd or people. This Site and social platforms are available to the public therefore anything you consider confidential should not be posted to this site or its social platforms for your own safety and wellbeing.
Changes To Terms, Products and Prices
Payment And Security
Your identity and financial protection is held at the highest point of priority at Hey Stacey Co Pty Ltd. We are committed in ensuring our Site is safe and secure to use. In order to prevent any unauthorised access or disclosure, we have put into place suitable physical, electronic and managerial procedures to safeguard the information collected online. All customer information is secured and is only accessed by a strictly limited number of staff that have legal access rights. Hey Stacey used 2048 bit SSL Comodo (secure sockets layer) encryption technology when processing financial details. Furthermore, we take reasonable care in ensuring your details of your order and payment secure. All added taxes and duties are not charged by us, it is your country’s government.
Details of your personal information that Hey Stacey collects includes:
- Your Name
- Delivery and billing address
- Email address
- Contact number
- Transaction details
- Business name (applicable to customers under our trade program)
- Hair trade qualifications (applicable to customers under our trade program)
These details are used by Hey Stacey to:
- Complete an order
- Communicate transactional and delivery information
- To provide and administer operations, products and services
- Process payments, exchanges and refunds
- Verify your identity
- Conduct surveys for your review and feedback
All promotion codes are non-transferable and holds no cash value or alternative. Promotion codes cannot be used in conjunction with any other promotion, code or offers and must be redeemed by the date published, if provided. Promotion codes cannot be exchanged for cash. All promotional codes are a one time only code that must be used in their entirety in a single purchase. In the case where promotions are one or more items are required to be purchases in order to receive a discount on a second item, the discount will be applied to the equal or lesser valued item. All promotional codes exclude K18 and Olaplex products. Hey Stacey reserves the right to discontinue any promotions at its sole discretion. No promotional code can be applied to shipping charges or purchase of eGift cards. If you are needed to refund or exchange an item purchased using a promotional code, the promotional code cannot be reused if expired or honoured on future orders. A credit or refund will be applied for the amount purchased with your own money, not by deductions made from the promotional code.